Contact Us for
Current Clients

Current Client Support

When you have a question about your benefits, coverage, enrollment, or account updates, our team is here to help you get connected to the right place.

Maddock & Associates supports employers, employees, and individuals with practical guidance, clear next steps, and responsive service throughout the year.

How Can We Help?

To help us route your request quickly, please use the contact information below based on what you need.
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For new business or renewal questions
For new business, renewal strategy, plan review, or employer benefits planning questions, please contact  800-875-4490 or dave@maddockinsurance.com  and our team will connect you with the right Benefits Consultant.

For general questions, claims issues, billing issues or customer service
Please contact 800-875-4490 or service@maddockinsurance.com and our Benefits Advocate Team will assist.

For assistance with Medicare or Individual
For Medicare, individual health insurance, or family coverage questions, please call 800-875-4490 and we will connect you with the appropriate Specialist.

For assistance with Online Enrollment
please call 800-875-4490

Paper or PDF enrollment forms, changes, and terminations can be sent to our enrollments team: enrollments@maddockinsurance.com

A Note for Employees

If you are an employee covered through your employer’s benefits plan, we can help with general questions about ID cards, claims, carrier portals, and where to find plan information. For specific medical advice, treatment questions, or coverage decisions, you may need to contact your insurance carrier directly. Our team can help you understand where to go and what information may be helpful to have ready.