News & Resources
Explore our curated collection of news and resources to stay up-to-date with the ever-evolving world of insurance.
Featured News
Do Your Employees Know Who To Call When They Need Help?
When employees do not know where to go for help, simple questions can turn into bigger frustrations. This article explains why a clear support path matters and how to direct employees to the right resource at the right time.
Benefits FAQ | Common Coverage, Claims, and Enrollment Questions | Maddock & Associates
Find clear answers to common benefits questions about enrollment, coverage, claims, prescriptions, ID cards, family changes, and more with this FAQ from Maddock & Associates.
What To Do After a Denied Claim
A denied claim can feel frustrating, but it is not always the final answer. Here is what to review, what steps to take next, and how Washington residents can move through the appeals process with more confidence.
Meet Jennifer: Benefits Consultant at Maddock & Associates
Get to know Jennifer, one of Maddock & Associates’ Benefits Consultants, and learn how her experience, humor, and client-first approach help employers and employees feel heard and supported.
What Counts as Preventive Care and What Usually Does Not?
Preventive care can help people stay healthier and catch issues early, but many employees are surprised to learn that not every test, visit, or follow-up is billed as preventive. Here is a practical guide to what usually counts, what often does not, and what Washington employees should know before scheduling care.
Spotlight on a Maddock Star: Heather (Kristin)
Heather (Kristin) blends expertise, reliability, and personality in her role on the Benefits Advocate Team. Known for her professionalism, humor, love of K-pop, and bright energy, she earned this year’s Steeped in Skills Maddy Award.
How To Choose the Right Doctor: PCPs, Specialists, Referrals, and Networks
Choosing a doctor is not always as simple as picking the first name you find online. This guide explains the difference between primary care providers and specialists, how referrals and provider networks work, and what Washington members should check before scheduling care.
May Recipe: Avocado Black Bean Taquitos
These avocado black bean taquitos are crispy, colorful, and easy to make. Topped with fresh pico de gallo and Greek yogurt, they offer a satisfying option for lunch, dinner, or a wholesome snack.
Meet Your Benefits Support Team at Maddock & Associates
Every employer group has a dedicated Maddock team. Learn who supports you, what we help with, and how to contact us for claims, enrollments, and Medicare or Individual needs.
What Is an EOB and Why Doesn’t It Mean You Owe That Amount?
An Explanation of Benefits can look confusing at first glance. This guide explains what an EOB is, what the numbers mean, why it is not the same as a bill, and what steps to take if something does not look right.
Section 125 Plans Explained for Employers
A Section 125 plan is more than a formality. Learn what it does, why a written plan matters, where employers commonly run into trouble, and what to review if employees are paying benefits on a pre-tax basis.
FAQ Explained: Can Maddock & Associates Tell Me Exactly What My Plan Covers?
Wondering what your plan actually covers? Maddock & Associates can help explain common benefits language and point you in the right direction, while exact coverage is determined by your plan documents and insurance carrier.
Spotlight on a Maddock Star: Jennifer
Jennifer combines deep industry expertise with genuine care for people. As Maddock’s small group specialist and Party Planner Extraordinaire, she brings knowledge, heart, and energy that make a lasting impact on clients and coworkers alike.
Join TRUE’s “That’s Not What I Said” Virtual Seminar with Maddock & Associates
Maddock & Associates is pleased to invite you to join That’s Not What I Said, a one-hour virtual seminar hosted by TRUE Network Advisors and featuring speaker Dethra Giles. Attendees may choose between two online sessions in May 2026.
April Recipe: Ruth’s German Potato Salad
Ruth shares a family-favorite German potato salad recipe that is simple, tangy, and perfect for spring gatherings, potlucks, and sunny days ahead.
Washington Saves Act: What Washington Employers Need to Know
Washington State has enacted the Washington Saves Act, a new retirement savings program that will require many employers to either offer a qualifying retirement plan or enroll employees in the state-sponsored option. Learn what this means for your business and join our upcoming educational webinar.
Medical Benefits Glossary | Health Insurance Terms Explained | Maddock & Associates
A plain-English glossary of common medical benefits and health insurance terms to help employees and employers better understand coverage, costs, and plan language.
St. Patrick’s Day Dip Party at Maddock & Associates
The Maddock & Associates team took a break to celebrate St. Patrick’s Day with a festive dip potluck. Great food, a little green, and a chance to connect with coworkers made for a fun office tradition. ☘️
Pi Day and Employee Benefits: A Slice of Support for Your Team
A Pi Day themed benefits post that reframes employee benefits as a “Slice of Support” and highlights five resources employees often forget to use.
Sleep and Benefits: What Your Health Plan May Offer to Support Better Rest
A practical World Sleep Day guide for employers and employees: simple sleep-friendly habits, and the benefits resources that may help support better rest.
Final Call: Medicare Enrollment Windows Close March 31
March 31 is the final day for Medicare Advantage Open Enrollment and the General Enrollment Period. If you need to switch plans or enroll in Medicare, now is the time to review your options and take action.
Reduce Benefits Noise with a Simple Claims Support Process
A practical employer-facing guide to reducing claim-related confusion, improving employee trust, and creating a simple “when something looks off” process for your team.
7 Ways to Prevent Medical Claim Problems Before They Start
A practical checklist for employees: reduce billing surprises, avoid common claim mistakes, and know what to gather if a claim needs review.
Turning 65 in Washington State: Your Medicare Enrollment Timeline (and How to Avoid Gaps)
Most people get a 7-month Medicare Initial Enrollment Period around their 65th birthday, but employer coverage can change everything. Here’s the Washington State guide to timing it right.
Bill vs. EOB vs. Receipt: The 3 Documents That Explain Most Medical Claim Questions
Bill, EOB, and receipt are not the same thing. This quick guide explains what each document means, when you will get it, and how to use all three to make sense of a medical claim.
Medicare Advantage Open Enrollment 2026: Dates, Rules, and How to Change Plans (WA)
Medicare Advantage Open Enrollment runs Jan 1–Mar 31. Learn who qualifies, what changes you can make, and key reminders for Washington residents.
Maddock Minute: How To File A Medical Claim
Most claims are filed by your provider, but sometimes you need to submit one yourself. This Maddock Minute explains when, how, deadlines, and next steps if denied.
Medicare Guidance in Washington State: Supporting Employees Transitioning from Group Coverage
Navigating Medicare in Washington State can be complex. Maddock & Associates provides personalized Medicare and Individual insurance guidance through dedicated specialists, helping employees and referrals transition confidently from employer-sponsored coverage.
Spotlight on a Maddock Star: Janette
Meet Janette, our reigning Maddy Award Winner and “Countess of COBRA,” whose calm expertise, kindness, and sense of humor help keep Maddock & Associates clients and coworkers supported every day.
Spotlight on a Maddock Star: Ananda
Ananda was recognized with this year’s GOAT Award for her incredible ability to keep meetings focused, collaborative, and productive. As our Meeting MVP, she helps turn conversations into action and brings clarity, calm, and teamwork to everything she does.
Have You Outgrown Your PEO? How to Reduce Costs, Improve Benefits, and Regain Control.
Professional Employer Organizations simplify HR and benefits early on, but as businesses grow, the bundled model may become expensive or restrictive. Here’s how to evaluate whether your PEO still fits your organization and what alternatives exist.
Has Your Benefits Broker Been Acquired? What Employers Should Know
Learn what typically changes when a benefits broker is acquired and what employers should watch for to protect their benefits strategy.
How Broker Acquisitions Can Change Your Employee Benefits Strategy
Discover how broker acquisitions can affect benefits strategy, customization, and long-term consulting support for employers.
Why Independent Benefits Consulting Still Matters for Employers
Explore the advantages of working with an independent benefits consultant and how personalized strategies help employers succeed.
What Happens When Your Benefits Broker Gets Acquired?
A straightforward guide for employers navigating benefits broker acquisitions. Learn what typically changes after consolidation, how it can impact your employee benefits strategy, and why independent consulting may offer a more personalized approach.
Understanding the Summary of Benefits and Coverage (SBC): What Employers Need to Know
The Summary of Benefits and Coverage (SBC) plays a critical role in helping employees understand their health plans. Here’s what employers should know to stay compliant and keep communication clear.
EBSA Enforcement Updates: What Employers Should Watch in the Year Ahead
The Department of Labor has updated its enforcement priorities for employee benefit plans. Here’s what employers should know and how these changes may influence compliance and plan administration.
New IRS Guidance on HSAs: What Employers Should Know Under the One Big Beautiful Bill Act
The IRS has released new guidance affecting Health Savings Accounts under the One Big Beautiful Bill Act. Here’s what employers should understand and how these changes may impact your benefits strategy.
Voluntary Benefits Are Changing: What Employers Should Know Now
Recent lawsuits are raising new questions about voluntary benefits and employer responsibility. Here’s what the changes mean and how employers can protect their strategy moving forward.
A Bright Surprise in the Maddock & Associates Office
Maddock & Associates team received a surprise bouquet of flowers to brighten the workday, and we’re grateful for the thoughtful gesture.
November 2025 Compliance Webinar Recording
Webinar replay covering key immigration compliance issues for employers, featuring Maynard Nexsen PC attorneys and recent Trump Administration developments.
October 2025 Compliance Webinar Recording
Maynard Nexsen benefits attorneys walk through an ERISA 101 “ERISA Playbook” and practical compliance tips for EAPs, telemedicine, wellness, and disease-management programs—hosted via TRUE Network Advisors and shared by Maddock & Associates.
Maddock & Associates Awarded 2025 Silver Award for Best Insurance Agency in Pierce County by The News Tribune
We’re honored to be named the 2025 Silver Award winner for Best Insurance Agency in Pierce County! 🧡 Thank you to our incredible clients, partners, and community for your trust and support — this recognition is a reflection of the relationships we’ve built together.
September 2025 Compliance Webinar Recording
Join the TRUE Network of Advisors for annual HIPAA Privacy & Security Training led by Maynard Nexsen benefits attorneys. Gain a clear overview of Privacy and Security Rules for employer health plans, PHI handling, and core compliance duties.
A Night at the Ballpark with Regence
Big thanks to Regence BlueShield for hosting members of the Maddock & Associates team at the Tacoma Rainiers game for a fun night of hometown baseball and a photo op with Rhubarb.
Understanding Nondiscrimination Rules for Employer-Sponsored Health and Welfare Plans
A clear overview of federal nondiscrimination rules affecting employer-sponsored health and welfare plans, including key laws and tax code requirements employers need to know for compliance.
TRUE | Webinar Registration - HIPAA Privacy and Security Training
Join TRUE Network of Advisors and Maynard Nexsen attorneys for this month’s compliance webinar covering HIPAA Privacy and Security Rules. Designed to meet the minimum HIPAA training requirements for employer-sponsored health plans.
Staying Healthy During Back-to-School Season
Simple, everyday habits like better sleep, nutrition, handwashing, activity, and checkups—can help families stay healthy and energized during the back-to-school season.
Updated FAQs Clarify No Surprises Act & ACA Cost-Sharing Rules
Federal agencies released new FAQs updating guidance on the No Surprises Act and ACA cost-sharing rules, clarifying protections against unexpected out-of-network medical bills and outlining plan compliance requirements.
Take a Deep Breath: National Relaxation Day Is August 15
Celebrate National Relaxation Day on August 15 with Maddock & Associates! Discover easy, practical ways to slow down, reduce stress, and support well-being at work and at home.
Supreme Court Rules ADA Doesn’t Cover Retirees
The U.S. Supreme Court has ruled that the ADA does not apply to retirees, giving employers more flexibility in retiree benefit design, but other laws like ERISA still apply.
Court Ruling on Gender-Affirming Surgery Coverage
A recent court ruling finds that excluding gender-affirming surgery from health plans may violate Title VII, signaling potential legal risks for employers.
216 Years of Experience You Can Count On: The Team Behind Maddock & Associates
216 Years of Employee Benefits Expertise | Maddock & Associates
Why We’re Proud to Be a Member of the FME Chamber
Maddock & Associates shares why being part of the Fife Milton Edgewood Chamber of Commerce is meaningful to their team and mission.
August 2025 Compliance Webinar Recording
Join TRUE with Matt Stiles and Seth Capper as they unpack the One Big Beautiful Bill Act, covering key payroll, tax, and benefits changes impacting employers in 2025.
Celebrating National Night Out with Our FME Community
Join Maddock & Associates in celebrating National Night Out on August 5th! As proud members of the FME Chamber, we're excited to support local events in Fife, Milton, and Edgewood that bring neighbors and first responders together to build safer, stronger communities.
Get Moving Together: National Exercise With Your Child Week is August 4–10!
Celebrate National Exercise With Your Child Week (August 4–10) with fun, easy ways to get moving as a family! Maddock & Associates shares simple ideas to support wellness and connection at home.
Maddock & Associates Joins 2025 Technical Cable Charity Golf Tournament
Maddock & Associates joined the 2025 Technical Cable Charity Golf Tournament for a day of fun, connection, and community support — with thanks to Regence for sponsoring the event.
July 2025 Compliance Webinar Recording
In this month’s TRUE Network webinar, the benefits attorneys of Maynard Nexsen will discuss fiduciary responsibilities, considerations, and best practices for ERISA plan sponsors, including updates on recent ERISA fiduciary litigation for health and welfare plans.
TRUE | Webinar Registration - Understanding the Employment and Benefits Law Changes of the One Big Beautiful Bill Act
Understanding the Employment and Benefits Law Changes of the One Big Beautiful Bill Act
Up, Up, and Away with Kaiser Permanente at iFly!
In April, Maddock & Associates joined Kaiser Permanente at iFly Seattle for an exciting day of indoor skydiving, connection, and fun.
TRUE | Webinar Registration - Fiduciary Responsibilities for ERISA Plan Sponsors
In this month’s TRUE Network webinar, the benefits attorneys of Maynard Nexsen will discuss fiduciary responsibilities, considerations, and best practices for ERISA plan sponsors, including updates on recent ERISA fiduciary litigation for health and welfare plans.
Thank You for Your Support in the 2025 Best of Pierce County Awards
A heartfelt thank-you to everyone who voted, shared, or supported us during the 2025 Best of Pierce County Awards. We’re honored to be part of this incredible community.
Notice: Temporary Phone System Issues
We're currently experiencing phone system issues. Please contact us by email at enrollments@maddockinsurance.com or our online contact form while we work on a fix. Thank you for your patience!
Maddock & Associates Nominated for Best Insurance Agency in Pierce County - Let’s Make It Official!
We’re honored to be nominated for Best Insurance Agency in Pierce County! Cast your vote, share the love, and help Maddock & Associates take the top spot.
June 2025 Compliance Webinar Recording
In this month’s TRUE Network of Advisors compliance webinar, benefits attorneys from Maynard Nexsen cover key ACA Employer Mandate rules, IRS enforcement procedures, and practical tips for responding to compliance inquiries or penalty assessments.
Roxanne Carlson Receives 2022 Blue Ribbon Agent Award
Roxanne Carlson Receives 2022 Blue Ribbon Agent Award In Recognition of Outstanding Medicare Sales Performance and Partnership
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